.
About UsProducts ~ We knit the Canadian experience. ~ Contact UsFrancaisMy Account Find us on Facebook Made in Canada KnitwearFind us on Twitter Made in Canada KnitwearFind us on Twitter Made in Canada Knitwear
Shopping Cart
.
.
.
*** Disclaimer - Ideal North reserve the right to make changes to any and all pricing, policy, terms and conditions with out notice.
Our Guarantee
Ideal North takes great pride in the designing and manufacturing in our products to ensure highest of quality.
We guarantee that all Ideal North products meet the highest of standards in quality and workmanship. If despite all our care, you are not completley satisfied with your purchase then please follow the guidelines in our return policy listed below.

PLACING ORDERS ONLINE
As of November 1, 2020 will will be offering our products online to the general public of Canada and the USA.
Shipping Cost:
1.We currently only ship orders to Canada and the USA.To better serve you, Ideal North ships all orders the best and cheapest way possible.
Our current carriers are Canada Post and UPS, we acknowledge that depending on your location there are varying opinions with service performance with each of these carriers. While we do select the carrier based on cost, we have no control over their service performance. In future we plan to add a shipping preference option at check out time in order to better serve you. >
FREE SHIPPING WITHIN CANADA on orders over $48.00. A flat fee of $15.00 will be charged on orders less than $48.00.
USA freight charge is $25.00 CDN for orders less than $68.00 CDN and 0.20% of the order if greater than $68.00 CDN (Freight and Taxes not included in total). The shipping charge will be clearly indicated at checkout time before you make the payment.

2.United States Orders:
Our Canadian made products are NAFTA friendly and should not be subject to any customs duties when shipping to the USA. If some of Ideal North products are imported into the Canada they may be subject to customs duties when an order is shipped to the USA. Import duties are applied by US Customs and custom brokerage fees are collected by the delivery company when delivered. Ideal North does not collect duties and taxes and cannot predict what your charges may be. Your credit card company may also add a charge for currency conversion. All items at time of purchase list the manufucturer's country of orgion. If you have questions about any applicable duties, please contact the USA Customs Office.

Returns:
3.We guarantee all Ideal North products meet the highest of standards in quality and workmanship. If you wish to return your product that you believe is defective, you must contact us within 10 days of the date your order was shipped (the date on your credit card receipt). All returned products must be in their original packaging, in their original condition and in re-saleable condition. Items that are to be returned must have a RAN (Return Authorization Number) assigned to them. Customers will be responsible for all shipping charges. Any and all shipping charges are non-refundable unless items are determined to be defective. Ideal North Inc. reserves the right to deem what is defective in accordance to production standards. No returns will be accepted back after 10 days from shipping date.

4.If your order is returned because you entered an incorrect address or you refused it at deliver time then we will refund your credit card as follows:
You will be refunded the total amount of the order minus the shipping charge and less a $20.00 CDN package handling re-stocking fee. We will also subtract any other outside charges we have incurred during shipping, such as return freight fees, or penalty fees etc.

*** Disclaimer - Ideal North reserve the right to make changes to any and all pricing, policy, terms and conditions with out notice. <

.